FAQ List
FAQ (Frequently Asked Questions)
Where are you located?
We are located in Sugar Hill, GA which is just about 45 minutes northeast of Atlanta.
International Shipping FAQ
We can offer much better rates on International shipping than the shipping calculator quotes. Send us an email and we will send you some other options we can offer.
For Instance, we can ship any short shifter kit to Australia for less than $20 USD and less than $15 USD to Canada.
How long after purchase does an order ship?
In most cases orders go out within 36 hours of purchase. Obviously, business days and hours do apply within shipping restrictions.
If the order has to be customized or custom made, it can take up to a week before the order goes out. This is noted at the bottom of the product description.
What payment methods do you accept?
We currently accept Cash, Check, Money Order, Credit Card, and of course Paypal.
Paypal payments can be made through the website just by clicking the appropriate link.
Credit card payments can be made by clicking on the Paypal link and using a credit card from there as a guest instead of logging into paypal.
Cash, Check, Money Order—- Notify us via email that you would like to purchase one of our products and use this payment option. We will have an invoice sent to you through email.
Then submit the payment through the mail to:
JTC Customs
4810 Parkview Mine Dr.
Sugar Hill, GA 30518
Where do I find my tracking information?
If purchased through paypal, check the transaction details on the paypal page. We do our best to link tracking information to every transaction made through paypal.
If purchased by another payment method, you will receive an email from the shipping company or directly from us with tracking information in a timely manner.